Description of Service:

Administration of Hyperion and data warehouse business intelligence technologies used to support the financial reporting office.

Business Owner:

Lavonda Luckett/Financial Reporting Office

UIT Service Manager:

Robert Li

UHS Service?

Yes

How To Request:

Contact Financial Reporting Office

Minimum Service Level:

24/7

Maintenance Windows:

Sundays, 6 a.m. - 2 p.m.

Support (Tier 1):

Robert Li: qli13@uh.edu; 832-842-4804

Support (Tier 2):

UIT Data Warehouse: dw-support@uh.edu

Support (Tier 3):

None

Charges (if applicable):

None