Description of Service:

Administration and service support of the campus email services.

Business Owner:

Administration (A&F)

UIT Service Manager:

Andy Moon

UHS Service?

No

How To Request:

uh.edu/infotech/services/accounts/email

Minimum Service Level:

99.9%

Maintenance Windows:

As set by the vendor

Support (Tier 1):

Andy Moon: andy@uh.edu; 832-842-4782

Support (Tier 2):

Messaging@uh.edu

Support (Tier 3):

Vendor: Microsoft

Charges (if applicable):

None