Description of Service:

Provision of IT Facilities-as-a-Service (FaaS) for co-locating servers for colleges/divisions who want to operate their equipment in the secure, centrally managed UIT Co-location Facility. UIT provides the facility (building, security, power and network) while the servers are managed by the college/division.

Business Owner:

 Administration (A&F)

UIT Service Manager:

 John Gillet

UHS Service?

 Yes

How To Request:

 Contact John Gillet

Minimum Service Level:

 99.9%

Maintenance Windows:

 As needed

Support (Tier 1):

 ITAC: 713-743-2700

Support (Tier 2):

 John Gillet: jcgillet@central.uh.edu; 713-743-7559

Support (Tier 3):

 Keith Martin

Charges (if applicable):

 Varies - based on customer requirements.