Description of Service:

Consulting and oversight of the Learning Management System (LMS) for course delivery.

Business Owner:

Jeffrey Morgan

UIT Service Manager:

Fidel Ramirez

UHS Service?

Yes

How To Request:

uh.edu/canvas

Minimum Service Level:

Maintenance Windows:

Fridays, 2 a.m. - 6 a.m.

Support (Tier 1):

uh.edu/canvas or Email canvas@uh.edu or Phone 713-743-1411

Support (Tier 2):

Fidel Ramirez: fgr@uh.edu; 832-842-5754

Support (Tier 3):

Vendor: Instructure

Charges (if applicable):

None