Wi-Fi (UHSecure, UHGuest, Eduroam)
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Description of Service: |
Administration, management, and support of campus Wi-Fi services. UHSecure (authenticated - faculty/staff/students), UHGuest (open - guests), Eduroam (authenticated - UHS, HigherEd participants). |
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Business Owner: |
Administration (A&F); Don Yackley (SHRL); Eve Esch (DSA) |
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UIT Service Manager: |
Brandon Stratton |
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UHS Service? |
No |
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How To Request: |
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Minimum Service Level: |
99.9% |
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Maintenance Windows: |
Thursdays and Fridays, 4 a.m. -7 a.m. |
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Support (Tier 1): |
713-743-1411 |
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Support (Tier 2): |
UIT Network Services: wireless@uh.edu |
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Support (Tier 3): |
Brandon Stratton |
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Charges (if applicable): |
uh.edu/infotech/_documents/fy2022-nsc-product-guide-revised.pdf |