Working & Learning Off-Campus
Faculty
If the University determines that classes will meet online rather than in person there are some easy steps to take some of the stress out of working and teaching from off campus. Bookmark the UIT GetHelp page for quick access to all the ways to reach IT Support.
Students
UH and faculty want you to be successful and will provide all the support they can. Communication is the key to success when studying on your own. There is a community of support from your instructor, the academic support staff, advisors, and University Information Technology (UIT). Bookmark the UIT GetHelp page for quick access to all the ways to reach IT Support
Staff
If the University determines that the campus is closed, and all University business will be conducted via Telecommuting. There are some easy steps to take some of the stress out of working from off campus. There is a community of support from your local IT support and University Information Technology (UIT). Bookmark the UIT GetHelp page for quick access to all the ways to reach IT Support.
Emergency Broadband Benefit
The Emergency Broadband Benefit will provide a discount of up to $50 per month towards broadband service for eligible households and up to $75 per month for households on qualifying Tribal lands. Eligible households can also receive a one-time discount of up to $100 to purchase a laptop, desktop computer, or tablet from participating providers if they contribute more than $10 and less than $50 toward the purchase price.
The Emergency Broadband Benefit is limited to one monthly service discount and one device discount per household.
Learn more about how to apply for the FCC's Emergency Broadband Benefit >>
Support
Improving Your Off-Campus Internet Connection
There are steps you can take to improve your experience while working or learning at home. Learn more
Common Applications and Services
| Tool | Needs VPN? | Notes |
|---|---|---|
| AccessUH | No | Log in to AccessUH with your CougarNet Credentials. |
| Canvas | No | |
| Mediasite | No | |
| Microsoft 365 (Outlook, SharePoint, Excel, etc.) |
No | |
| Microsoft Teams | No | |
| Skype for Business | No | |
| Shared Drives | Yes | |
| Remote Access to On-campus Computers | Yes |
Software Download Site
The UIT Software Download page provides a variety of software at no charge to students, faculty and staff. Your CougarNet username and password must be entered to download software. You can also get to Software Downloads by logging into AccessUH.
Zoom
For help with Zoom contact UIT Support or email software@uh.edu
Zoom Tutorial Videos can be found in the Zoom Help Center. Additional videos can be found on Zoom's YouTube Channel.
VPN
Virtual Private Network is a system that protects data connections, allowing computers to securely connect to one another over a private local area network (LAN). Unauthorized users are denied access to VPN-secured messages (voice, video, or data) by the use of encryption and authentication, ensuring that only the sender and the intended recipient know what is being sent.
Get more information about VPN including how to download it.
Contact Us
Chat |
Get Help Now |
|---|---|
|
Hours: | See Hours |
|
Text |
Text Now |
|
Hours: | See Hours |
|
Call |
Call Now |
|
Hours: | See Hours |
|
|
|
|
|
Tech Support: uitsupport@uh.edu |
|