ABOUT UIT

• ABOUT UIT
• What is UIT?
• Departments
  • Enterprise Systems
  • High Performance Computing
  • Office of the CIO
  • UIT Security
  • Technology Services & Support
• Projects & Initiatives
  • Wi-Fi - Academic and Research Areas
  • Wi-Fi - All Building Areas
• Planning
  • Working Off-Campus
    • Planning Guide for Faculty
    • Planning Guide for Staff
    • Planning Guide for Students
    • Security Information for Remote Learning & Working
    • Teams Tips - Getting Started With Microsoft Teams
    • Zoom Tips
    • Improving Your Off-Campus Internet Connection
    • Keeping Americans Connected
      List of Internet Service Providers (ISPs)
  • Travel Alternatives
• Service and Performance
  • Service Management
  • Service Status Dashboard
  • Service Progress Cards
• Strategy
  • Mobility
  • Partnering
  • Wireless

GET UIT HELP

• GET HELP
• Contact UIT Now
  • Text UIT
  • Social Media
  • Search for UIT Services
• Technology Commons
  • Printer Kiosks
  • Laptop Checkout from Tech Commons
  • Map
• Quick Start Guides: Students, Faculty, Staff
  • Sudents
  • Faculty
  • Staff
• Technology Support for Residents
  • Facility or Room Support (outside UIT - UH Housing site Fix-It service links)
  • Philo Edu (no longer available as of Dec.31, 2022)
  • WiFi
    • WiFi Callling
  • Residential Life IT Support Ticket
  • Laundry Machine Support (outside UIT - LaundryView site)
• Create or Manage a Case
• Supported Browsers vis à vis myUH, Canvas, Access UH

UIT POLICIES AND GUIDELINES

• UIT POLICIES AND GUIDELINES
• Incommon Federation POP (PDF format)
• Copyright Infringement
  • Board of Regents
• Email Retention - Use the Wizard - Do I keep it?
  • FAQ
• The Higher Education Opportunity
• Web Policies
  • Web Accounts
    • Addresses
    • Administrative
    • Individual
    • Instructional
    • Procedures
    • Special Use
  • Publishing
  • Server Admin

UIT SECURITY

• UIT SECURITY
• Secure Email
• Secure Your Data
  • Downloading
  • Firewalls
  • Personal Identity Theft
  • Social Networking
  • Spam-Phishing Emails
    • Official UH Email Requirements
  • Strong Passwords
    • Password Management
  • Tips & Best Practices
  • Viruses & Other Malware
• Awareness & Training
  • CSATS for Students
  • SOS for Employees
• Incident Handling
  • Report an Incident
• Risk Assessment
• Scanning
• SSL Certificates
  • EV SSL Certificates
• Tools
• Copyright

UIT SERVICES

• UIT SERVICES
• Search for UIT Services in UIT Help Knowledge Base
• Find Services by Category
• Find Services A to Z

Accounts

• Accounts
• Administrative Account
• CougarNet Account
  • Account Lockout Help
• Email Account
  • Student Email
  • Email Alias
    • Email Alias Naming
    • Alumni Email Aliases
  • Phishing Scams
  • Pure Message
    • Alternate Resources
    • FAQs
  • Spam Flagging
    • Benefits of Spam Flagging
  • Spam and Spoof
  • Update a Faculty of Staff Email Address
  • Update a Student Email Address
• Download Forms
• Instructional Account
• Passwords
  • Password Management
  • UIT Password Wizard
  • Finding Your ID Numbers
• Account Best Practices
  • Account Names
  • Account Termination and Space Management
• Sponsored Account
  • Sponsored Account Procedure
• Web Server Account

AccessUH

• AccessUH
• Support
• Request a Service be added to AccessUH - Form

Backup

• Backup
• Excluded Files and Directories
• Overview
• Policies
• Best Practices
• System Requirements
• Request or Change a Backup
• Software Download & Installation Notes

Change Management Committee

• Change Management Committee

Computing

• Computing
• Software
• Hardware
  • Buying RAM
  • Choosing a Computer
  • Choosing a Printer
  • Placing a Computer
  • Printer Management
  • Property Management
  • Support
• Networks
  • Network Statistics
  • UIT Network Infrastructure Standards (link to PDF)
  • UIT Network Service Center Product Guide (link to PDF)
  • VPN
    • About VPN Service Types
    • Installation for Windows
    • Installation for Mac
    • Installation for Linux (Ubuntu)
    • Installation for Android
    • Installation for iOS
• Wireless Networks
  • UH WiFi at a Glance
  • WiFi help
  • Register My Device
  • UH Secure FAQ
  • Eduroam-US
• Fax Server
  • FAQ
    • Answers
  • Getting a Fax Server Account
  • Using Fax Server
• IP and DNS Addresses
• Obtain a Data Connection
• EDUCAUSE
• Research Computing
• PeopleSoft Admin
  • DBA On Call Schedule
  • PeopleSoft URL List
• Printer Queues

Downloads
(UIT Software Downloads)

• Downloads (UIT Software Downloads)

E-Communications

• E-Communications
• Digital Signage
  • Getting Started
  • Managing Digital Signage
  • Spotlight
• Mailing Lists
  • Creating a Mailing List
  • Creation Guidelines
  • Disaster Recovery
    • FAQ
    • Posting Restrictions
    • Sending Mail
    • Student Subscriptions
    • Troubleshooting
  • Listserv
    • Common Commands
  • Options
  • Request Form
  • Resources
  • Unsubscribe from a Mailing List
• Collaborative Services
  • Microsoft 365
  • Skype for Business

Facilities & Equipment

• Facilities & Equipment
• Classroom Equipment
  • Clickers - TurningPoint Cloud
  • Classroom Design Assistance
  • Equipment List
    • Power Amplifier Speaker with mic and line inputs
    • Data/Video Projector VGA or XGA
    • Handheld Wireless Microphone
    • Wireless Lapel Microphone
  • Supported Classrooms
    • AH - Agnes Arnold Hall
    • ARC - College of Architecture
    • C - Roy Gustav Cullen Building
    • CAM - Isabel C. Cameron Building
    • CBB - Classroom and Business Building
    • CEMO - Michael J. Cemo Hall
    • CV - Cougar Village
    • D2 - Engineering Lecture Hall
    • D3 - Cullen College of Engineering Building
    • F - Lamar Fleming, Jr. Building
    • FH - Stephen Power Farish Hall
    • GAR - Susanna Garrison Gymnasium
    • H - Fred J. Heyne Building
    • M - Charles F. McElhinney Hall
    • MH - Leroy and Lucile Melcher Hall
    • SEC - Science and Engineering Complex
    • SR - Science and Research Building
    • SW - Graduate School of Social Work
  • Purchasing Advice
  • Report a Problem (Form to report equipment problem)
  • Request Equipment (Form to request multimedia equip on-campus use - https://ssl.uh.edu/infotech/services/facilities-equipment/classrooms/request/index.php)
  • Request Training (Form to request training on classroom equip - https://ssl.uh.edu/infotech/services/facilities-equipment/classrooms/request-training/index.php)
• Computer Labs (labs not managed by UIT)
• HyFlex Classrooms and support information
  • HyFlex Ready Classroom List
    - with support contacts and equipment lists
  • HyFlex Classrooms by Type
  • HyFlex Classrooms by Building
• Telephones
  • Skype for Business (formerly Lync Unified Communications)
  • Residence Hall Phones (statement that UIT does not do this)
  • Faculty and Staff
  • Long Distance Calling
  • Cellular Devices
• Printer Kiosk
• Video Conference

Microsoft 365

• Microsoft 365
• Email
  • FAQ's about Microsoft 365 Exchange Email
• OneDrive for Business
• Microsoft 365 Apps
• UIT "Office Hours" Training for Office 365
• Microsoft Teams

SCCM (System Center Configuration Manager)

• SCCM
• FAQ

Philo Edu

• Philo Edu

Web Services

• Web Services
• CMS (Cascade CMS)
  • General Information About CMS Training
  • Find the Technology Bridge bldg.3
  • How Do I ... ?
  • Need a Site?
• Event Streaming
• Web Accounts
• URL Requests
• Web Analytics
• Secure Communications
  • Fetch
  • Fugu
  • SFTP

Streaming Media

• Streaming Media
• Price List
• Mediasite
• Example pricing

Audio & Video Production

• Audio & Video Production
• Price List

Web Technology Service Center (WTSC)

• Web Technology Service Center (WTSC)
• Request Web Services (WTSC Contact Form)